999pub Privacy Policy – How We Handle Your Personal Data

When you register an account on 999pub, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, and mobile number. If you proceed with identity verification — which is required before withdrawals can be processed — we may also collect a copy of a valid government-issued ID and a selfie for verification purposes. During normal use of the platform, we automatically collect certain technical data such as your IP address, device type, browser version, and session activity logs. Payment-related information, including your GCash number or bank account details, is collected when you make a deposit or request a withdrawal, and this data is handled with strict security controls. We also collect information about your betting activity, game history, and account preferences so that we can provide a consistent and personalised experience across all devices.

The personal information collected by 999pub is used primarily to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, and deliver the gaming and betting services you have signed up for. We also use your data to comply with our legal and regulatory obligations under applicable Philippine law, including age verification and anti-money laundering requirements. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they relate directly to your account. Aggregated and anonymised usage data may be analysed internally to improve platform performance, fix technical issues, and develop new features that better serve Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

999pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share limited data with trusted third-party service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, as required by anti-money laundering regulations applicable to online gaming platforms in the Philippines. Technical logs and session data are retained for shorter periods and are regularly purged once they are no longer needed for security or operational purposes. If you request the deletion of your account, we will remove or anonymise your personal data where we are not legally required to retain it, and we will confirm the outcome of your request within a reasonable timeframe. Data that has been anonymised and can no longer be linked back to you may be retained indefinitely for analytical and reporting purposes.

As a registered player on 999pub, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete data that we are no longer legally required to retain. You may also request a copy of your data in a portable format, or ask us to restrict the processing of your information in certain circumstances. To exercise any of these rights, you can contact the 999pub support team using the email address provided in the footer of this page, and we will respond to your request within a reasonable period. Please note that some requests may be subject to identity verification before we can action them, to ensure that your data is not disclosed to an unauthorised person. If you believe that your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

999pub uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur — this data is used solely to improve the user experience. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit the functionality available to you on the platform. By continuing to use 999pub after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

999pub reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features, and any updates will be published on this page with a revised effective date. We encourage you to check this page periodically so that you are always aware of how your personal information is being handled. Where a change is material and affects your rights in a significant way, we will make reasonable efforts to notify you through the platform or via the contact details associated with your account. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is handled, please contact the support team at the email address listed in the footer below.